Cancellation and

Booking Policy

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Cancellation/Booking Policy as of 12/12/2024:

• A 25% nonrefundable deposit is required to book, no exceptions.

• 25% of the reservation fee will be due 60 days prior to your check-in date and is also nonrefundable past that date.

• The remainder of your balance is due one week prior to check-in date.

• PLEASE NOTE: All charges will be auto drafted, and THE RECEIPT OF YOUR DEPOSIT INDICATES ACCEPTANCE OF THE BOOKING AND CANCELLATION POLICIES.

• Please note, cancellations received less than 60 days prior to check-in date will receive NO REFUND of either payment. (This includes illness, natural disasters, weather, etc.)

• No reductions are made for late arrivals, early departures, or weather conditions. 

• We recommend if you have a concern to look into buying travel insurance.

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Why no full refunds? We are an extremely busy park and kindly ask that you not book if you aren't sure you're going to be able to make it.  We understand things happen, but we hope you understand that many weekends we have a waiting list and want to make sure rooms and sites are available for those who are able to come. 

 

General Policies

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We do not advertise a quiet park. We are pet and child friendly, are located near the train tracks, and have a popular bar on site with frequent live music. All guests are asked to be respectful of each other but if you are looking for a quiet park, we may not be the right fit for you.  

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Please make sure you check in at the office upon your arrival in order to receive your parking pass and sign acceptance of park rules and collect your live music passes (if you have purchased these). If there are vehicles/RV's in sites without having checked in or displaying a parking placard, you will be assessed a $150 non check-in fee and subject to tow. 

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We reserve the right to refuse service to anyone at any time for any reason. We appreciate everyone who chooses to spend their time with us, but we will not allow our staff to be treated poorly nor will we allow guests to ruin the stay of another. There are other places to stay if you do not like ours, we will not change our policies or all the blood, sweat, and tears we pour into this amazing location just because you think we should do things differently (but for the right price you could run it any way your heart desires). 

 

If upon check in you would like to move sites, please notify us and we will do our best to accommodate you. We also reserve the right to move your site or cabin as needed, but it will always be to a site or cabin equal in all amenities and never lesser. Although our cabins look different superficially, we will always make sure they have the same features if we require your reservation to be moved. We appreciate your understanding.

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Maximum occupancy per cabin and site will be enforced, this includes all ages. We are a large family and If you are found to have more than the people allowed in your reserved site or cabin, you will receive one warning and then be removed from the park with no refund if we must ask again.

Studio cabins maximum occupancy - 4 people

One room cabins maximum occupancy - 8 people

Lakehouse maximum occupancy - 10 people

RV Site maximum occupancy - 6 people

 

Parking Policies:

• There is room for one car per site - the car you choose must be displaying the parking placard for your site that was issued upon check-in.

• If you require an extra vehicle, please park on the street or in the office parking lot.

• We do offer limited discounted boat/trailer parking in the park, those sites are designated online as such, or you make ask when booking for availability. There is NO parking behind the cabins. We do understand this news may trigger you to say, "But we USED to park there all the time!". We understand things have changed some, heck! Gas USED to be .99 cents a gallon. IF there are extra sites during your stay, we MAY choose to decrease the rate of a site to accommodate additional parking (at our discretion). They are first come, first serve. You may park your boat or trailer alongside the fence on the street but we do not have the room within park boundaries. Please plan accordingly for boats, trailers, or extra vehicles.

• Vehicles blocking other sites or the road are subject to being towed and/or fines.

• If you violate our clearly stated policies, and cause a scene when asked to move, we will ask you to leave the park with no refund. We have a no tolerance policy for disrespecting staff over clearly communicated expectations created to keep the park safe.

• The resort is not responsible for any lost or stolen items that are left out during the day or overnight.

• If you violate our clearly stated policies, and cause a scene when asked to move, we will ask you to leave the park with no refund. We have a no tolerance policy for disrespecting staff over clearly communicated expectations created to keep the park safe.

• The resort is not responsible for any lost or stolen items that are left out during the day or overnight.

 

Damage & Smoking:

• A $250 damage charge will be applied if damages occur to the Lakehouse, Cabins, Airstream, or RV site grounds. This includes soiled mattresses and excessive littering. It is up to the discretion of the Lakeshore Inn Resort team what constitutes damage. Excessive littering is a form of damage. (i.e. beer cans, cigarette butts, water balloons, large boxes, etc.)

• All rental units are NON-SMOKING with a $250 violation fee; this INCLUDES Aunt Mary, alligator cigarettes, ganja, wacky tobacky, Scooby doobie, broccoli, and also vapes.

• NO FISH CLEANING in any CABIN or Lake House.

• There will be a restocking/replacement fee of $250 for any missing linens, pillows, towels, or kitchen items upon your check out. Resort towels do NOT belong being used for anything other than in our bathrooms: this includes going to the pool, the lake, your boat, or being used as a door mat. Please bring your own beach/pool towels.

• If you book a 30amp site, and continually try to run both ACs, or a full-size fridge, etc. more than a 30amp can handle, there is a $50 Breaker Fee every time you blow a breaker and we have to fix it. Pease do not book a 30amp site if your RV cannot run off 30amp.

• Your children are your responsibility. Damage caused by unsupervised children is subject to the same damage fees described above. They also may be given a drum set, a pet snake, and a lot of caffeine.

 

Pet Policies:

• Pet fees are non-refundable even if you pay and then decide not to bring your pet after payment.

• We welcome your furry family members! We do ask, in order to make having pets lakeside a pleasant experience for everyone, that all pets remained leashed/tethered at all times. If you choose to bring your pet into the bar and restaurant, they must be well manner and not disruptive. If your pet becomes disruptive and a staff member asks for you to take them outside, we expect you won't be disagreeable.

• Please carry waste bags with you at ALL times in case of a potty break for your four-legged friend.

• Pets in cabins: There will be a $250 damage fee assessed for any cabin damage including extra cleaning or treatment for excessive shedding or urine/fecal smells. We do ask that there are no animals allowed on the beds. If you are caught with a pet in the park that was not on your reservation, a $250 violation fee will be issued.

• If you are caught/ a complaint is received about your pet not being leashed or you not picking up after your pet, a $250 violation fee will be issued per incident. 

• Thank you for helping us keep the resort pet friendly! Please do not ruin it for others by being irresponsible. 

 

Pool Rules:

• Swim at your own Risk! No Lifeguard on duty in the Pool Area.

• All children under the age of 14 years old must be accompanied by an adult or they will be asked to leave.

• No pets allowed in pool area.

• No glass or outside drinks/food in pool.

• No smoking in the pool area.

 

Check In/Out Policies:

Check-In: 3pm

Check-Out: 11am

• We allow for you to book early check in and/or late check out perks with your reservation if available for your site. If you did not book the early check-in feature for your reservation, you are welcome to hang out in the restaurant or pool if you arrive early and need to kill time before 3pm.

• A late check out fee of $150 will be assessed if you are not out by 11:30am without speaking to the office.

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Cabin Notices:

THESE ARE 100 YEAR OLD CABINS. WE ARE NOT A HOTEL OR AN AIR B&B. Please do not expect an experience equal to staying in one. The cabins were built in 1935. We have renovated them, but their age is still evident. In addition, it is Northern California in the summer. It is HOT. The AC units do their best, but it is going to be warm, please plan accordingly. The plumbing gets its feelings hurt easily; if personal reasons warrant it, please use the more modern park bathrooms or pool bathroom. 

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